Frequently Asked Questions

{from our past brides}

Is the set-up and clean-up included in the final price?

All set up and clean up is included in the package price. We also provide a complimentary hour of decorating to setup the personal touches you may want to add.

Will the manager/coordinator be present to oversee your reception to the end?

A Team Leader will be present at during your entire event to oversee every detail and cater to the Bride and Groom all night!

Will you be able to hear music coming from other rooms?

No, the dance floors are specifically positioned in each ballroom to make sure that does not happen. For example, the dance floors are on opposite ends of the building.

How long before the event can we have access to the room so that we may prepare it?

We guarantee that you and your vendors will have access to the ballroom 2 hours before the event.

Do you charge per head count, by the hour, or flat fee?

We offer a TRULY All Inclusive Package that allows you to enjoy the entire planning process as well as the big day!

Is there plenty of parking?

Ample complimentary parking is available in our off street lot as well as in the 7th Street Garage. In addition, valet service is available on Saturday evenings after 6pm at Madison North.

Do you offer special rates at different times of the year?

Yes, The Madison offers special rates during the months of January, February and early March, Friday Evenings and Saturday Afternoons. Ask your Event Specialist for details.

What kind of menus do you offer?

With our on-site kitchen, we offer several menu options for you to choose from. We can also customize our menus to meet the needs of our clients on an individual basis.

Where is The Madison located?

The Madison Event Center and Madison South are conveniently located in historic downtown Covington, Ky., with easy access from I-75, I-71, I-275 and downtown Cincinnati, Ohio.

How many people can you cater to?

The Madison can accommodate from 10 to 400 guests. There are six beautiful rooms to choose from each with a unique style. We specialize in events ranging from intimate parties to large corporate meetings and wedding events.